Last Updated: 13/07/2025
Welcome to the website of Eden Mechanical & Electrical. By using this website or engaging our services, you agree to the following Terms and Conditions. Please read them carefully.
Eden Mechanical & Electrical Ltd is a UK-based provider of plumbing, heating, gas, and electrical services.
Company Name: Eden Mechanical & Electrical Ltd
Email: info@eden-me.co.uk
Phone: 01920 210025
We provide domestic and commercial services including:
Plumbing and heating installation and repairs
Electrical installations and maintenance
Gas safety inspections & EICRs
Emergency callouts
All work is carried out by qualified and competent engineers.
All quotes are free and valid for 30 days unless otherwise stated.
Quotes may be subject to change if the scope of work changes or unforeseen issues arise.
Verbal estimates are not legally binding and should not be relied upon as fixed pricing.
All payments are due in full upon completion of the agreed works, unless otherwise agreed in writing.
We accept bank transfer, card, cash.
Invoices not paid within 7 days may incur late payment charges.
Ownership of Materials:
All materials and equipment supplied and installed by Eden Mechanical & Electrical remain the property of the company until full payment has been received.
You may cancel scheduled works by providing at least 48 hours’ notice.
In the event of a cancellation or change to the agreed works:
Materials ordered solely for your job may be subject to a restocking fee, depending on the supplier’s return policy.
Any non-refundable items or return costs incurred by us will be deducted from any refund due.
If materials cannot be returned (e.g. made-to-order or bespoke items), you may be liable for the full cost.
We will always aim to be fair and transparent about any such charges and will provide evidence of costs where applicable.
Cancellations with less than 48 hours’ notice may incur a charge to cover lost time and/or materials ordered.
Emergency callouts are non-refundable once an engineer has been dispatched.
All workmanship is covered by a 12-month guarantee from the date of completion.
Manufacturer warranties apply to materials and appliances, where applicable.
This guarantee does not cover:
Misuse or damage caused by the client
Work altered by others after completion
Wear and tear beyond our control
We accept no liability for delays caused by third parties, supply chain issues, or force majeure events.
By accessing our website, you agree not to:
Copy or distribute content without our permission
Use our site for any unlawful purpose
Attempt to gain unauthorised access to the site or its data
All website content, branding, logos, and images are the intellectual property of Eden Mechanical & Electrical.
If you are dissatisfied with any aspect of our service, please submit your complaint in writing to our contact email. We aim to investigate and respond promptly and fairly.
These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the jurisdiction of the UK courts.
We may update these Terms & Conditions from time to time. The latest version will always be available on our website.
Contact Us
If you have any questions about these terms, please contact: info@eden-me.co.uk